How To Fix A WordPress White Screen? Print

Resolving the White Screen Issue on Your WordPress Site

Your White Screen is likely caused by a software conflict, which means you'll need to troubleshoot step by step to identify the source.

Domains.co.za Premium WordPress Hosting packages make this process easier because they include a Staging Area — a duplicate version of your website. This allows you to safely test new plugins, themes, or updates to ensure there are no conflicts before publishing changes to your live site.

Step 1: Clear Your Browser History and Cache

1. Open your browser settings and clear all cookies, saved data, and history.
2. Close your browser, wait a minute, and then reopen it.
3. If your website still isn’t visible, proceed to the next step.

Step 2: If the Issue Occurred While Editing WordPress

1. Review your recent changes, including any code edits, plugin installations, theme modifications, or updates.
2. Uninstall or deactivate any recently installed or updated plugins one at a time, refreshing your browser after each change (Ctrl + Refresh).

Step 3: If the Issue Happened Unexpectedly

1. Check with anyone else who has access to your WordPress account.
2. If your wp-admin page is blank, try accessing the website online to see any error messages:

• Missing Theme – refer to this article
• Memory Limit Exceeded – refer to this article
• Timeout Issues – refer to this article

Step 4: Check Your WordPress Plugins

Note: Plugins may also be affected by recent WordPress automatic updates.

1. Review all plugins that were recently installed or updated.
2. The fastest method is to deactivate all plugins during troubleshooting.
3. In the /public_html/wp-content folder, rename the plugins folder.
4. Log in to wp-admin and check if your website is working.

• If it is, follow the steps below to reactivate plugins one by one.
• If a white screen persists, move to the next step.

• Start with recently installed plugins if you know them; otherwise, proceed in order.
• After activating each plugin, refresh your site (Ctrl + Refresh) to check if it’s still functional.

• Find an alternative plugin with similar functionality,
• Roll back to a previous version (download from WordPress or restore from backup), or
• Contact the plugin developer for a patch if it’s essential.

Step 5: Check Other WordPress Integrations

1. Occasionally, conflicts may arise between SSL Certificates and Content Delivery Networks, though this is rare.
2. Review recent activities or changes, whether internal or external.
3. Deactivate or remove conflicting integrations and recheck your website.